Mandurah Glass Service

I'm glad to say that commonsense prevailed, and the company replaced the offending items (apparently pot rivets, which they don't use anymore).

I'm glad someone had a good experience with MGS, see how you go in 3 years when a couple of the screws in your expensive SS security mesh frame lose their 'heads' and they want to charge you $109 minimum call out to fix them. Did you know their so-called excellent service only lasts a year? that's the warranty on both materials and workmanship. So be very careful, most people would assume a conscientious company would stand by it's product and at least want to check out what's gone wrong before before making assumptions about corrosion (simply not true, as they'd find out if they had a look) or heavy use (again not true, the door is not often used and anyway, hey people, I spent nearly $9,000!). Plus the smug rudeness of the manager is what really made me angry as opposed to just being disappointed (quote "well you should have complained within the year"). Don't trust them if you do use them and follow up the work in minute detail, even the hard to see up high places around corners!

We had Mandurah glass install our doors and glasses to seal off our partio. The lady who saved us at reception was great from the start. One gentlemen told me they will have to measure again so they cut once, and it was a brilliant job.W had very experienced people on the job and after everything was complete i went back to settle my outstanding bills. A few days later I got a phone call from a lady there saying I had overpaid by $100. I went back and they gave me my money. Thanks for a good job Mandurah glass and its so nice to deal with honest people. Keep up the good job.